Patient Access Registrar — Front Desk & Billing

Virtua Health; Mount Holly Township (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

403(b)

Paid time off

Paid sick leave

Short-term disability

Long-term disability

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a Registrar for its Patient Access team in New Jersey. You will gather and enter patient demographic information into the hospital information system and verify insurance details to support accurate registration and billing.

The role requires handling co-pays, deductibles, and deposits, ensuring compliance with regulatory guidelines, and serving as the first point of contact with excellent customer service.

Qualifications

• 1 year customer service in a professional setting preferred.
• Medical office or admittance experience preferred.
• Strong verbal and written communication skills.
• Must handle potentially stressful situations and multitask.
• Must have basic typing, computer and/or word processing skills.

Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Positive demeanor

Verbal communication

Written communication

Education

High School diploma

Tools

Epic System

Job description

Virtua Health is seeking a Registrar for its Patient Access team in New Jersey. You will gather and enter patient demographic information into the hospital information system and verify insurance details to support accurate registration and billing.

The role requires handling co-pays, deductibles, and deposits, ensuring compliance with regulatory guidelines, and serving as the first point of contact with excellent customer service.