Patient Services Specialist (Bilingual)

Vista Community Clinic; Vista (CA); Presencial; USD 30 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Life insurance

Flexible spending accounts

403(b) retirement plan

Resumo da oferta

Vista Community Clinic is seeking a front desk/clerical assistant to greet patients in person and by phone, verify insurance, and assist with scheduling and paperwork. The role supports the clinic’s effort to provide patient-centered access and accurate eligibility processing.

Candidate should have at least a year of medical/dental office experience, bilingual English/Spanish abilities, and proficiency with NextGen or similar Practice Management systems.

Qualificações

• High school graduate or equivalent.
• One year experience in a medical or dental office.
• Experience in verifying and billing insurance/program eligibility.
• Bilingual English/Spanish.

Responsabilidades

• Greet patients in-person and via telephone.
• Verify insurance eligibility and copy insurance cards.
• Perform financial and eligibility screening for clinic programs.
• Print daily schedule and confirm next day’s appointments.
• Complete appropriate paperwork as needed for patients school excuses, Head Start forms, etc.
• Make follow-up appointments for referrals from other sites; Call, reschedule and mail letters to all N/S patients.
• Responsible for patients checking in through completing encounters, personal records forms, etc.

Conhecimentos

Customer service

Bilingual English/Spanish

Typing 35 WPM

Formação académica

High school diploma or equivalent

Ferramentas

NextGen

Descrição da oferta de emprego

Vista Community Clinic is seeking a front desk/clerical assistant to greet patients in person and by phone, verify insurance, and assist with scheduling and paperwork. The role supports the clinic’s effort to provide patient-centered access and accurate eligibility processing.

Candidate should have at least a year of medical/dental office experience, bilingual English/Spanish abilities, and proficiency with NextGen or similar Practice Management systems.