Patient Services Specialist

Providence; Seattle (WA); On-site; USD 40,000 - 64,000; Full time

Job summary

Providence is seeking a Patient Services Specialist at Journey level to support front-office functions with growing independence. This role handles patient registration, scheduling for routine and basic healthcare services, and clerical tasks as part of a care-team focused environment.

The position emphasizes compassionate service, effective communication, and operational excellence in serving Providence patients and families within Swedish Health Services DBA Swedish Medical Group.

Qualifications

• 1 year medical office or related healthcare experience OR
• 6 months experience as a Providence employee in an Associate PSS position.

Responsibilities

• Register patients and verify demographics.
• Schedule appointments for routine and basic services.
• Perform general clerical duties to support clinic operations.
• Collaborate with the care team to deliver compassionate service.

Job description

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 yearmedical office or related healthcare experience OR
• 6 monthsexperience as a Providence employee in an Associate PSS position.

Why Join Providence?

Our best-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our missionof improving the health and wellbeing of each patient we serve.