Senior Patient Services Specialist - OUTPATIENT SURGERY

Providence; Redmond (WA); On-site; USD 45,000 - 75,000; Full time

Job summary

Providence is seeking a Senior Patient Services Specialist to act as a subject matter expert and resource to peers. The Senior PSS performs all core functions, plus resolves complex issues, orients and trains new caregivers, and actively participates in departmental initiatives and continuous improvement.

Join our team and thrive in a patient-focused culture that values understanding, commitment, and mutual respect, with a voice that matters in driving care excellence.

Qualifications

• 3 years medical office or related healthcare experience.
• 2 years experience as a Providence employee in a PSS position.

Skills

Medical office experience

Healthcare experience

Job description

The Patient Services Specialist – Senior Level serves as a subject matter expert and resource to peers. The Senior PSS is capable or performing all aspects of the Associate and Journey PSS roles. In addition to performing all core functions, this role is responsible for resolving complex issues, orienting and training new caregivers, and active participation that support departmental initiatives and continuous improvement.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 3 yearsmedical office or related healthcare experience OR
• 2 yearsexperience as a Providence employee in a PSS position.

Why Join Providence?

Our best-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our missionof improving the health and wellbeing of each patient we serve.