Patient Services Specialist - General Surgery

Providence; Seattle (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Providence in Seattle is seeking a Journey Level Patient Services Specialist to handle front-office duties including patient registration and scheduling for routine healthcare services. You will work as a key member of the care team, focusing on compassionate service and efficient operations for Providence patients and families.

The role requires strong communication and dedication to the mission of improving patient health, with opportunities to grow within a supportive team culture.

Qualifications

• 1 year Medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.

Responsibilities

• Register patients and verify demographics.
• Schedule routine and basic healthcare services appointments.
• Perform general clerical duties to support care team.

Skills

Medical office experience

Patient registration

Appointment scheduling

Job description

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Medical office or related healthcare experience OR
  • 6 months Experience as a Providence employee in an Associate PSS position.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.