Patient Services Specialist - Pediatrics

Providence; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Swedish Medical Group in Seattle, WA is seeking a Patient Services Specialist at Journey level to join our care team. You will handle patient registration, schedule routine appointments, and perform front-office duties with a focus on compassionate service, effective communication, and operational excellence.

As part of Providence Swedish, you will contribute to a culture that values patient-centered care and teamwork, supporting patients and families across the care continuum.

Qualifications

• 1 year medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.

Responsibilities

• Register patients and collect required information.
• Schedule appointments for routine and basic healthcare services.
• Perform general clerical duties and front-office tasks.

Skills

Medical office experience

Healthcare setting

Communication skills

Clerical skills

Job description

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.