Patient Services Specialist - Float Pool

Providence; Seattle (WA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Travel pay $2.50/hr

Job summary

Providence Swedish Health Services seeks a Float Pool Patient Services Specialist. The role travels to Issaquah, Edmonds, Cherry Hill, First Hill, Ballard and satellite clinics to provide flexible staffing across Providence Swedish.

You will cover diverse clinic schedules and support multiple care teams, with premium travel pay of $2.50 per hour added to base rate. The Journey level PSS performs core front-office functions with greater independence, handling patient registration, scheduling, and

Qualifications

• 1 year medical office or related healthcare experience OR
• 6 months experience as a Providence employee in an Associate PSS position.

Responsibilities

• Register patients and schedule appointments for routine/basic care.
• Perform general clerical duties and front-office tasks.
• Support multiple care teams across Primary Care, Pediatrics, Specialty Care, and Women’s Health.

Skills

Healthcare experience

Front desk

Job description

The Float Pool Patient Services Specialist travels to major campuses including Issaquah, Edmonds, Cherry Hill, First Hill, Ballard, and surrounding satellite clinics to provide flexible staffing support across Providence Swedish. This role supports multiple care teams within Primary Care, Pediatrics, Specialty Care, and Women’s Health while covering a variety of clinic schedules, including weekdays and weekends. Team members in this role receive premium travel pay of $2.50 per hour in addition to their base rate.

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year medical office or related healthcare experience OR
• 6 months experience as a Providence employee in an Associate PSS position.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.