Patient Services Specialist

Providence Health & Services; Santa Monica (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Providence Saint John’s Medical Foundation is seeking a Patient Services Specialist at journey level to perform core front-office functions with growing independence. Responsibilities include patient registration, scheduling for routine services, insurance verification, and clerical tasks, all delivered with compassionate service and strong teamwork.

The role emphasizes effective communication and operational excellence in support of Providence patients and their families, within a culture that

Qualifications

• 1 year medical office or related experience required.
• 6 months experience as a Providence employee in related position preferred.

Responsibilities

• Patient registration and front-office duties.
• Appointment scheduling for routine and basic healthcare services.
• Insurance verification.
• General clerical duties and care-team support.

Skills

Compassionate service

Effective communication

Operational excellence

Job description

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued - they’re invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• One (1) year medical office or related experience OR
• 6 months experience as a Providence Employee in related position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.