Patient Services Specialist - Float Personnel

Providence; Napa (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Providence is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties as a valued member of the care team.

The role emphasizes compassionate service, clear communication, and operational excellence in support of Providence patients and families.

Qualifications

• Minimum 1 year of customer service, medical office, or healthcare experience.
• Alternatively, 6 months of experience as a Providence employee in an Associate position.

Responsibilities

• Handle patient registration and scheduling.
• Verify patient insurance and perform clerical duties.
• Contribute as a fully engaged member of the care team with compassionate service.

Skills

Customer service

Medical office experience

Healthcare experience

Job description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
  • 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.