Patient Services Specialist - Float Southern LA County

Providence; Santa Monica (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Best-in-class benefits

Job summary

Providence Saint John's Medical Foundation in Southern California seeks a Patient Services Specialist – Float to support multiple affiliated clinics, including Santa Monica, Hawthorne, Manhattan Beach, and Torrance. You will handle front-office duties with growing independence, ensuring smooth check-in, scheduling, and patient flow.

You collaborate with care teams to deliver compassionate service, verify insurance, register patients, and maintain accurate records.

Qualifications

• 1 year of Medical office or related experience OR
• 6 months of Experience as a Providence Employee in related position

Responsibilities

• Perform patient registration and appointment scheduling for routine services.
• Verify insurance and handle general clerical duties.
• Support care team with compassionate service and operational excellence.

Skills

Medical office experience

Customer service

Job description

Patient Services Specialist - Float Southern LA County

Supports and floats throughout affiliated clinics in the Southern LA County vicinity such as Santa Monica, Ladera Heights, Hawthorne, Manhattan Beach, Redondo Beach, Carson , Torrance, San Pedro, and Playa Vista

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team atProvidence Saint John's Medical Foundationand thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Patient Services Specialist:

Required qualifications:

• 1 year of Medical office or related experience OR
• 6 months of Experience as a Providence Employee in related position

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.