Patient Services Specialist

Agence PROvidence; Santa Monica (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Providence Saint John's Medical Foundation is seeking a Patient Services Specialist – Journey Level who performs core front-office functions with increasing independence. You will handle patient registration, appointment scheduling for routine services, insurance verification, and general clerical duties as part of the care team.

As a fully engaged member, you will demonstrate compassionate service, effective communication, and operational excellence in support of Providence patients and their

Qualifications

• One (1) year medical office or related experience.
• 6 months experience as a Providence Employee in related position.

Responsibilities

• Register patients and collect information.
• Schedule routine appointments for services.
• Verify insurance coverage and benefits.
• Perform general clerical duties (scheduling, filing, data entry).
• Support the care team with administrative tasks and patient flow.

Skills

Front-office operations

Patient registration

Appointment scheduling

Insurance verification

Clerical duties

Communication skills

Customer service

Attention to detail

Job description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• One (1) yearmedical office or related experience OR
• 6 monthsexperience as a Providence Employee in related position.

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMission of caring for everyone, especially the most vulnerable in our communities.