Patient Services Specialist

Barrow-Brain-and-Spin; Phoenix (AZ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Next day pay

Medical & dental

Vision plan

Employer-paid disability

Employer-paid Life/AD&D

Job summary

Barrow Brain and Spine, a physician-owned specialty practice in Phoenix, seeks a Patient Services Specialist to join our team. You will prepare the front office, greet patients and visitors, verify demographics and insurance, collect co-pays, and ensure accurate patient data in Athena One and Phreesia.

We value performance, integrity, and collaboration as part of our culture, and offer a comprehensive benefits package.

Qualifications

• Experience in a medical office setting is preferred, with willingness to train.

Responsibilities

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure patient demographics and insurance information are up to date.
• Collect co-pays and issue receipts.
• Notify physician office of patient arrivals.
• Maintain accurate patient information in Athena One and Phreesia.
• Answer phones and route to appropriate staff.
• Contribute to an extraordinary patient experience.

Skills

Front desk

Customer service

Medical office

Phone handling

Patient check-in

Tools

Athena One

Phreesia

Job description

Description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

As one of the largest private group practices in the US, BBS is looking for a Patient Services Specialist to join our Location! In general, the Patient Services Specialist will:

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collects co-pay if necessary and issues receipt.
• Notifies physician office and/or clinic staff of patient arrivals.
• Maintains accurate and timely patient information in Athena One and Phreesia databases.
• Answer telephones and transfers caller to appropriate staff member
• Help create an extraordinary patient experience!

EXPERIENCE:

• Prior experience in a medical office setting preferred but we are willing to train.

Comp & Benefits:

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

• Choice of two medical plans – HRA, HDHP/HSA options
• Dental and Vision plan
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Paid Holidays
• Next day pay.

Barrow Brain and Spine is proud to be an equal opportunity workplace.