Patient Services Specialist

Blick Rothenberg (Previously Greenback Alan LLP); Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Disability coverage

Life/AD&D

Voluntary Life/AD&D

Critical Illness coverage

Paid holidays

Next-day pay

Job summary

Barrow Brain and Spine is a physician-owned specialist practice in Phoenix, AZ, seeking a Patient Services Specialist to join our world-class team. The role supports a top-tier spine care environment with a patient-first culture.

You will warmly greet patients, collect demographics and insurance details, update records in Athena One and Phreesia, manage calls, and help create an extraordinary patient experience for every visitor.

Qualifications

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Maintain accurate and timely patient information in Athena One and Phreesia databases.
• Answer telephones and transfer caller to appropriate staff member.

Responsibilities

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collect co-pay if necessary and issue receipt.
• Notify physician office and/or clinic staff of patient arrivals.
• Maintain accurate and timely patient information in Athena One and Phreesia databases.
• Answer telephones and transfer caller to appropriate staff member.
• Help create an extraordinary patient experience!

Skills

Front desk / patient greeting

Communication skills

Medical office experience

Tools

Athena One

Phreesia

Job description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Description

Do you have what it takes to be part of our World-Class team? At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

As one of the largest private group practices in the US, BBS is looking for a Patient Services Specialist to join our Location! In general, the Patient Services Specialist will:

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collect co-pay if necessary and issue receipt.
• Notify physician office and/or clinic staff of patient arrivals.
• Maintain accurate and timely patient information in Athena One and Phreesia databases.
• Answer telephones and transfer caller to appropriate staff member.
• Help create an extraordinary patient experience!

Experience

• Prior experience in a medical office setting preferred but we are willing to train.

Comp & Benefits

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

• Choice of two medical plans – HRA, HDHP/HSA options
• Dental and Vision plan
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Paid Holidays
• Next day pay.

Barrow Brain and Spine is proud to be an equal opportunity workplace.

Preferred method of response is via our Careers page: (Careers and Job Postings at Barrow Brain and Spine)