Care Coordinator Float

Blick Rothenberg (Previously Greenback Alan LLP)

Phoenix (AZ)

On-site

USD 36,000 - 60,000

Full time

11 days ago

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Benefits offered by this job

Two medical plans

Dental & Vision

Disability (employer paid)

Life/AD&D (employer paid)

Voluntary Life/AD&D

Voluntary Critical Illness & Accident

Paid Holidays

Job summary

Barrow Brain and Spine, a physician-owned specialty practice in Phoenix, seeks a Care Coordinator Float to perform clerical and customer service tasks for the physician's office you are rotating through.

Key responsibilities include registering patients in EMR, ensuring access to notes and reports, greeting patients, taking vitals, and coordinating follow-up appointments while maintaining HIPAA compliance and high patient-satisfaction standards.

Qualifications

High School Diploma or GED required.
1-2 years of experience in a medical setting preferred.
Excellent verbal and written communication skills.

Responsibilities

Registers new patients in the EMR prior to scheduling appointments.
Ensures all notes, lab slips, radiology and pathology reports are available to the physician.
Opens chart encounters in Athena One and maintains patient records.
Greets and rooms patients for clinic visits.
Takes vitals and records assessments in the patient chart.
Enters orders and E-Prescribe information; creates visit summaries.
Schedules follow-up appointments as needed.
Communicates with physician staff to ensure continuity of care.
Maintains clinic supplies and assists with recalls and testing as needed.
Acts as an ambassador of the practice with patients and visitors.

Skills

Verbal & written communication

Organizational skills

Patient experience focus

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Description

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

Job Information

As a Care Coordinator Float you will perform a variety of clerical and customer service functions for the physician's office you are floating.

Essential Duties And Responsibilities

Registers new patients in the electronic medical record (EMR) prior to scheduling the appointment that includes demographic and insurance information.
Ensures all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
Opens chart encounters in Athena One, provides historical reference by maintaining patient records.
Facilitates patient clinic by greeting and rooming patients.
Takes vitals and records assessment in the patient chart for physician review.
Enters orders and E-Prescribe information and creates clinical visit summaries.
Schedules follow-up appointments as needed.
Communicates with physician’s staff to ensure continuity of care.
Performs clinic room inventories and restocks as necessary.
Prepares and runs daily clinic with limited oversight from Lead Care Coordinator or Practice Operations Supervisor.
Assists Lead Care Coordinators and Practice Operations Supervisors with orders as needed.
Assists recall list for physicians, creates diagnostic reviews, completes orders as testing is received and follows-up on non-compliant orders.
Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.
Maintains patient confidentiality and follows all HIPAA guidelines.
Keeps office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and coordinating repairs.
Participates in continuing education opportunities.
Provides coverage to other positions as requested.
Supports BBS Compliance program by attendance in annual training and following compliance guidelines.
Acts as an ambassador of the BBS practice and their respective physician. Provides exemplary customer service to patients, families, teammates, vendors, and all other BBS visitors.
Performs other duties as assigned.

Qualifications

Excellent verbal and written communication skills.
Strong organizational skills and ability to prioritize.
Passionate about creating a superior patient experience and fostering a culture of excellence.

Education And Experience

High School Diploma or GED required. Bachelor's Degree a plus
1-2 Years of experience in medical setting required.

Comp & Benefits

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include: