Patient Services Specialist

Northwestern Memorial Healthcare; Naperville (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

Northwestern Memorial Healthcare in Naperville is looking for a Patient Services Representative to enhance patient interactions and ensure a positive experience. This role demands customer service expertise and requires skills in patient registration and appointment scheduling.

The ideal candidate will possess a high school diploma and some experience in customer service, with preferred knowledge in medical terminology. Joining our team means contributing to a healthcare-driven environment where patient care is prioritized.

Qualifications

• Zero to two years’ experience in a customer service position.
• One to three years prior Physician office experience preferred.

Responsibilities

• Greet patients and perform patient registration.
• Verify insurance information and collect co-pays.
• Schedule appointments and answer patient calls.
• Coordinate outside testing for patients.

Skills

Customer service skills

Attention to detail

Medical terminology knowledge

Education

High school diploma or GED equivalent

Job description

Northwestern Memorial Healthcare in Naperville is looking for a Patient Services Representative to enhance patient interactions and ensure a positive experience. This role demands customer service expertise and requires skills in patient registration and appointment scheduling.

The ideal candidate will possess a high school diploma and some experience in customer service, with preferred knowledge in medical terminology. Joining our team means contributing to a healthcare-driven environment where patient care is prioritized.