Front Desk Patient Services Specialist

NorthShore University HealthSystem; Elmhurst (IL); On-site; USD 25,320 - 36,713; Full time

Benefits offered by this job

Medical, Dental, and Vision options

Tuition Reimbursement

Wellness Program Savings Plan

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Free Parking

Job summary

NorthShore University HealthSystem is seeking a Patient Service Representative I to handle front desk patient interactions at Edward Hospital in Naperville, IL. The role involves managing patient appointments, collecting necessary information, and ensuring data compliance with regulations.

A successful candidate will have a High School Diploma and at least 2 years of experience in a healthcare environment, excellent communication skills, and the ability to work well under pressure. Benefits include medical and tuition reimbursement.

Qualifications

• 2 years of registration or customer service experience in a healthcare setting.
• Ability to handle patient information with confidentiality.
• Proficient in using electronic medical record systems.

Responsibilities

• Manage patient appointments and flow at the front desk.
• Provide accurate pre-registrations and registrations.
• Collect and analyze patient demographic and insurance data.
• Ensure compliance with HIPAA and EMTALA regulations.
• Coordinate daily in-patient admissions and communicate with nursing units.

Skills

Patient registration

Customer service

Data analysis

Interpersonal communication

Education

High School Diploma/GED

Associates Degree Business Administration/Management

Job description

NorthShore University HealthSystem is seeking a Patient Service Representative I to handle front desk patient interactions at Edward Hospital in Naperville, IL. The role involves managing patient appointments, collecting necessary information, and ensuring data compliance with regulations.

A successful candidate will have a High School Diploma and at least 2 years of experience in a healthcare environment, excellent communication skills, and the ability to work well under pressure. Benefits include medical and tuition reimbursement.