MC Patient Services Specialist

Texas Tech University Health Sciences Center; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas Tech University Health Sciences Center is seeking a team-oriented individual to help run operations in a correctional facility medical clinic. You will be the primary contact for patients, prepare paperwork before visits, receive patients, and maintain accurate records.

This role may coordinate other clinic services, respond to information requests, and keep related department information up to date while following established procedures under supervision.

Qualifications

• One year of customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Responsibilities

• Prepare necessary paperwork before patient visits and receive patients.
• Maintain records and manage patient information efficiently.
• Coordinate clinic services and respond to requests for patient information.

Skills

Customer service

Job description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Qualifications

One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.