MC Patient Services Specialist

Texas Tech University Health Sciences Center; Lubbock (TX); On-site; USD 24,907 - 25,485; Full time

Job summary

Texas Tech University Health Sciences Center is seeking a MC Patient Services Specialist responsible for ensuring smooth clinic operations in a correctional facility. Key tasks include registering patients, entering data into EMR, and maintaining records.

Applicants should have at least one year of customer service experience, with additional education potentially counting as experience. The position offers a pay range between $18.08 and $18.50 per hour, working Monday to Friday during the day.

Qualifications

• One year of customer service, office, or related experience required.
• Additional education may substitute for the experience requirement.

Responsibilities

• Ensure patients are registered and discharged in a timely manner.
• Enter reminders into EMR in response to sick calls.
• Act as backup for other Correctional Business Assistants.
• Process data conversion of incoming offenders.

Skills

Customer service

Data entry

Electronic Medical Records (EMR)

Education

Relevant experience or education

Job description

Extended Job Title

MC Patient Services Specialist

Position Description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Major/Essential Functions

• Ensure patients are registered and discharged in a timely manner each day. Also ensuring clinic notes are in system daily.
• Enter and complete reminders into EMR (Electronic Medical Records) in response to sick calls, and nursing and provider visits answers routine questions.
• Enters all work in the computer daily with no backlog.
• Act as backup for other Correctional Business Assistants as required.
• Scans medical records into EMR as requested.
• Process data conversion of incoming offenders.

Occasional Duties

Other duties as assigned by supervisor.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Pay Grade

Maximum: $18.50; Minimum: $18.08; Pay basis: hourly.

Schedule Details

Monday to Friday; Shift: Day.

Travel Required

None

Work Location

Amarillo

Department

Amarillo Clements Unit

Required Qualifications

One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.