Patient Services Specialist - EMR, Scheduling & Telehealth

Texas Tech University - Health Sciences Center; Fort Stockton (TX); Sur place; USD 26 000 - 30 000; Plein temps

Résumé du poste

TTUHSC operates a correctional facility medical clinic and seeks a patient-focused health information professional to manage EMR workflows, scheduling, and PHI handling. You will coordinate offender records, support the Managed Care team, and ensure accurate documentation for patient visits in a demanding setting.

The role requires one year of customer service or related experience, with potential for education substitution.

Qualifications

• One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Responsabilités

• Schedules patients for appointments through the electronic medical record (EMR) system when needed and enters sick call requests (SCR) into EMR.
• Telehealth presenter.
• Checks access to care through EMR.
• Patient Throughput Management.
• Ensures protected health information (PHI) is scanned into EMR.
• Assist when needed in processing patients through EMR.
• Schedules and completes paperwork for offender Record Reviews.
• Effectively participates in the overall goals of the Managed Care team.
• Copies records for patient liaison, attorney general, and others who are authorized to receive and/or review PHI.
• Support the goal of the unit by attending meetings.
• Acts as courier to facilitate the EMR operation.
• Performs all other health information tasks as necessary.

Connaissances

Customer service

Description du poste

TTUHSC operates a correctional facility medical clinic and seeks a patient-focused health information professional to manage EMR workflows, scheduling, and PHI handling. You will coordinate offender records, support the Managed Care team, and ensure accurate documentation for patient visits in a demanding setting.

The role requires one year of customer service or related experience, with potential for education substitution.