Patient Services Specialist

CommonSpirit Health; Lexington (KY); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health's CHI Saint Joseph Medical Group in Kentucky seeks a Patient Services Professional to be the welcoming voice and administrative anchor for the clinic. You will manage patient scheduling, verify demographics and insurance, and coordinate referrals and authorizations across multiple providers, ensuring accurate, timely information and a smooth patient experience.

Excellent communication, meticulous attention to detail, and proficient use of scheduling systems are essential to

Qualifications

• High school diploma or GED required at hire.
• Excellent communication and multitasking abilities.
• Experience with scheduling and patient data entry is preferred.

Responsibilities

• Manage patient appointments, information, and communications.
• Verify demographics and insurance, process referrals and authorizations.
• Handle high volume calls with professionalism and accuracy.
• Respond to inquiries and coordinate with providers and departments.

Skills

Customer service

Communication

Attention to detail

Organizational skills

System proficiency

Scheduling software

EMR systems

Education

High School Diploma or GED

Tools

Scheduling software

EMR systems

Job description

CommonSpirit Health's CHI Saint Joseph Medical Group in Kentucky seeks a Patient Services Professional to be the welcoming voice and administrative anchor for the clinic. You will manage patient scheduling, verify demographics and insurance, and coordinate referrals and authorizations across multiple providers, ensuring accurate, timely information and a smooth patient experience.

Excellent communication, meticulous attention to detail, and proficient use of scheduling systems are essential to