Medical Front Desk & Scheduling Specialist

Saint Joseph Medical Group; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to be the welcoming face and voice of our clinic. You will deliver essential administrative support, manage patient reception, schedule appointments, handle calls, and guide check-in/out to ensure a smooth patient experience.

Applicants should have excellent interpersonal skills, strong organization, attention to detail, and tech proficiency to maintain efficient front desk operations and clear communication between

Qualifications

• Demonstrated interpersonal and communication abilities.
• Strong organizational and multitasking capabilities.
• Attention to detail, with accuracy in data entry and scheduling.

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Skills

Interpersonal skills

Organization

Attention to detail

Communication

Tech proficiency

Education

High School diploma or GED

Medical terminology knowledge

Surgery scheduling experience

Job description

CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to be the welcoming face and voice of our clinic. You will deliver essential administrative support, manage patient reception, schedule appointments, handle calls, and guide check-in/out to ensure a smooth patient experience.

Applicants should have excellent interpersonal skills, strong organization, attention to detail, and tech proficiency to maintain efficient front desk operations and clear communication between