Medical Office Front Desk & Scheduling Specialist

CommonSpirit Health; Lexington (KY); On-site; USD 24,000 - 34,000; Full time

Job summary

CommonSpirit Health's CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to greet patients and provide essential front desk support. You will manage receptionist duties and help ensure a smooth patient experience at the practice.

The role requires strong interpersonal skills, solid organization, and proficiency with basic computer software to support daily operations and accurate documentation.

Qualifications

• Excellent interpersonal skills and ability to communicate clearly with patients and staff.
• Strong organizational abilities and attention to detail for front-desk operations.
• Proficiency with computer systems and office software is required.

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Skills

Interpersonal communication

Organizational skills

Tech proficiency

Front desk experience

Education

High School diploma or GED

Tools

Computer software

Job description

CommonSpirit Health's CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to greet patients and provide essential front desk support. You will manage receptionist duties and help ensure a smooth patient experience at the practice.

The role requires strong interpersonal skills, solid organization, and proficiency with basic computer software to support daily operations and accurate documentation.