Patient Services & Scheduling Support Tech

Westchester Medical Center; Village of Suffern (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Westchester Medical Center in New York seeks a Clinical Support Tech to greet patients and visitors, support the Coordination of Care department, and help prepare patients for procedures in a fast-paced hospital setting.

You will assist with scheduling, registration, co-pay collection, and provide reports to MD offices upon request, while maintaining strong organizational and customer service skills and ensuring infection-control policies are followed.

Qualifications

• Minimum two years of experience in a clinical setting.
• Scheduling and registration experience required.
• Knowledge of basic patient care functions.
• Strong organizational and customer service skills.

Responsibilities

• Greet patients and ensure prescription are present, coordinating with schedulers or MD offices.
• Assist staff with preparing patients for procedures and directing to changing rooms/restrooms.
• Assist with scheduling appointments and resolving scheduling issues.
• Register patients for procedures and collect co-payments as needed.
• Distribute paperwork and provide CDs or faxes to MD offices upon request.
• Obtain prior mammography/breast US images for comparison.

Skills

Customer service

Organizational skills

Scheduling

Registration

Computer skills

Education

High School Diploma

Tools

MS Office

Job description

Westchester Medical Center in New York seeks a Clinical Support Tech to greet patients and visitors, support the Coordination of Care department, and help prepare patients for procedures in a fast-paced hospital setting.

You will assist with scheduling, registration, co-pay collection, and provide reports to MD offices upon request, while maintaining strong organizational and customer service skills and ensuring infection-control policies are followed.