Patient Services Coordinator

Westchester Medical Center; Town of Mount Pleasant (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Westchester Medical Center is seeking a clerical assistant to support a patient unit with routine administrative tasks. Under supervision, you will schedule appointments, maintain records, answer inquiries, and assist patients and families with directions and information.

The ideal candidate has a high school diploma or equivalent and at least one year of hospital or health care experience (30 college credits may substitute).

Qualifications

• High school diploma or equivalent; one year hospital or health care experience.
• Satisfactory completion of 30 college credits may substitute for the one year experience.
• Education beyond secondary level must be from an accredited post-secondary institution.

Responsibilities

• Provides information and directions to hospital staff, patients and families and visitors.
• Answers telephones, takes messages, and responds to inquiries for routine information.
• Establishes and maintains patient charts upon admission and discharge; follows up on directives.
• Maintains unit files and logs; maintains appointment calendars for assigned hospital service.
• Uses computer applications such as spreadsheets, word processing, calendar, email, and databases to perform tasks.

Skills

Communication skills

Customer service

Time management

Education

High School Diploma or Equivalent

Tools

Spreadsheets

Word processing

Calendar software

Email systems

Database software

Job description

Westchester Medical Center is seeking a clerical assistant to support a patient unit with routine administrative tasks. Under supervision, you will schedule appointments, maintain records, answer inquiries, and assist patients and families with directions and information.

The ideal candidate has a high school diploma or equivalent and at least one year of hospital or health care experience (30 college credits may substitute).