Patient Services & Scheduling Specialist (Front Desk)

careers-bayfronthealth; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

Orlando Health Bayfront Imaging Center in St. Petersburg, FL, is seeking a Front Office Assistant to provide essential front desk support for ambulatory/physician office operations.

The role includes patient registration, telephone coverage, scheduling, and processing referrals under supervision. The position requires high school graduation and at least 6 months of clerical or customer service experience, with a focus on accurate demographics, insurance data, and efficient handling of medical

Qualifications

• High School graduate or equivalent.
• Six (6) months experience in a clerical office, or general business, and/or customer service setting.
• Ability to schedule and manage patient appointments.

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres and assures compliance with Orlando Health and OHPE policy, procedures, and value statements.

Skills

Customer service

Telephone etiquette

Appointment scheduling

Education

High School diploma or equivalent

Job description

Orlando Health Bayfront Imaging Center in St. Petersburg, FL, is seeking a Front Office Assistant to provide essential front desk support for ambulatory/physician office operations.

The role includes patient registration, telephone coverage, scheduling, and processing referrals under supervision. The position requires high school graduation and at least 6 months of clerical or customer service experience, with a focus on accurate demographics, insurance data, and efficient handling of medical