Front Office Specialist: Patient Scheduling & Care

Florida Medical Clinic Orlando Health; Florida; Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement

PSLF

Health, dental, vision

Well-being program

Retirement match

Paid parental leave

PTO

Flexible leave

Fertility benefits

Adoption assistance

Backup care

Pet insurance

Zusammenfassung

Orlando Health Digestive Health Institute seeks a Front Office Assistant to support ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

The role emphasizes customer service, accurate data collection, privacy adherence, and a professional patient experience. It requires reliable attendance in a fast-paced clinic at Watergrass and North Tampa locations.

Qualifikationen

• Six months experience in a clerical office, or general business, and/or customer service setting.

Aufgaben

• Schedules patient appointments according to practice protocols and patient preference.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records per policies.
• Demonstrates competency in use of office equipment and handles telephone calls appropriately.
• Interacts with patients and families in a professional manner.

Kenntnisse

Customer service

Scheduling

Phone etiquette

Ausbildung

High School diploma or equivalent

Tools

Office equipment

Jobbeschreibung

Orlando Health Digestive Health Institute seeks a Front Office Assistant to support ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

The role emphasizes customer service, accurate data collection, privacy adherence, and a professional patient experience. It requires reliable attendance in a fast-paced clinic at Watergrass and North Tampa locations.