Patient Services & Scheduling Specialist (Epic)

The Institute for Family Health; City of Kingston (NY); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

The Institute for Family Health in Kingston, NY is seeking an administrative clerk to support practice operations. Under supervision, you will schedule appointments, collect payments, and ensure accurate patient data entry in the Epic system.

You will perform tasks related to registration, billing, and chart retrieval, maintaining data integrity and patient confidentiality while providing friendly, responsive service to patients and staff.

Qualifications

• High School Diploma required.
• Minimum of one year of customer service experience.
• Demonstrated typing skills for CRT input.
• Demonstrated ability to accurately conduct and record a patient interview, to obtain clinical, demographic, and financial information.
• Bi-lingual, Spanish preferred.

Responsabilités

• Schedule patient appointments in Epic system.
• Makes reminder and no-show calls and provides schedule information to the practice.
• Prints, schedules, and confirms appointments.
• Responsible for performing a complete registration of patient clinical, financial and demographic information into the Epic system.
• Responsible for the integrity of the data. Collects cash from patients for charges and co-payments.
• Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session.
• Requests patient charts from Medical Records Department for distribution. Searches for missing charts before they are needed for clinic session, only as required.

Connaissances

Customer Service

Typing

Bilingual (Spanish)

Formation

High School Diploma

Outils

Epic System

Description du poste

The Institute for Family Health in Kingston, NY is seeking an administrative clerk to support practice operations. Under supervision, you will schedule appointments, collect payments, and ensure accurate patient data entry in the Epic system.

You will perform tasks related to registration, billing, and chart retrieval, maintaining data integrity and patient confidentiality while providing friendly, responsive service to patients and staff.