Patient Services & Scheduling Specialist

Las Mercedes Management; Virginia Gardens (FL); On-site; USD 16,000 - 17,000; Full time

Job summary

Las Mercedes Management in Virginia Gardens, FL is seeking a receptionist to receive and properly route incoming telephone calls to the appropriate departments. The role requires excellent interpersonal and communication skills and prior medical office experience is preferred.

The successful candidate will assist with patient inquiries, verify insurance eligibility, and support clerical tasks as directed by the Manager. Proficiency with EMR systems like MDVita2000 is advantageous.

Qualifications

• High school diploma or equivalent.
• Medical office experience preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Answer telephones promptly and professionally.
• Route calls to the appropriate departments or personnel.
• Answer routine patient questions related to office activities.
• Inform of telephone calls or use interoffice communication equipment.
• Relay or route written or verbal messages.
• Place telephone calls to patient to confirm appointments for the next day.
• Verifies insurance eligibility.
• Calls to confirm appointments for the next day with patients.
• Proficient in EMR such as MDVita2000.
• Performs other assigned duties as directed by the Manager.

Skills

Interpersonal skills

Communication skills

Education

High school graduate

Job description

Las Mercedes Management in Virginia Gardens, FL is seeking a receptionist to receive and properly route incoming telephone calls to the appropriate departments. The role requires excellent interpersonal and communication skills and prior medical office experience is preferred.

The successful candidate will assist with patient inquiries, verify insurance eligibility, and support clerical tasks as directed by the Manager. Proficiency with EMR systems like MDVita2000 is advantageous.