Patient Services & Scheduling Specialist

Ozark Center; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Ozark Center seeks a Medical Office Support Staff to assist at multiple Ozark Center offices, providing friendly reception, scheduling coordination, and basic office support within Freeman Health System.

The role requires handling calls, maintaining calendars, processing payments, and accurate data entry while upholding HIPAA standards and professional communication with the public. This is a full‑time, on‑site position.

Qualifications

• Must be able to effectively, courteously, and professionally deal with the public both verbally and in writing.
• Working knowledge of computer applications such as Excel and Word.

Responsibilities

• Receives incoming phone calls, checks voice mail, and distributes phone messages as applicable.
• Maintain electronic scheduling calendar for follow up appointments, reschedule appointments as needed.
• Collect payments for services rendered at the time of appointment.
• Follow HIPAA standards in securing protected health information.
• Enter data accurately and timely.
• Perform all other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Education

High School Diploma or equivalent

Tools

Excel

Word

Job description

Ozark Center seeks a Medical Office Support Staff to assist at multiple Ozark Center offices, providing friendly reception, scheduling coordination, and basic office support within Freeman Health System.

The role requires handling calls, maintaining calendars, processing payments, and accurate data entry while upholding HIPAA standards and professional communication with the public. This is a full‑time, on‑site position.