Medical Office Support Specialist

Ozark Center; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Ozark Center is seeking a Medical Office Support Staff (MOSS) to provide front-line support across all offices. You will greet patients, manage calls, maintain scheduling, and handle payments while ensuring HIPAA compliance.

You’ll support providers and patients with a warm, empathetic approach and contribute to efficient office operations. Role requires a High School Diploma and preference for 1 year of medical office or billing experience.

Qualifications

• High School Diploma or equivalent required.
• 1 year of medical office or billing experience preferred.
• Strong communication and data entry skills; ability to maintain HIPAA compliance.

Responsibilities

• Receives incoming phone calls, checks voice mail, and distributes phone messages as applicable.
• Maintain electronic scheduling calendar for follow up appointments, reschedule appointments as needed.
• Collect payments for services rendered at the time of appointment.
• Follow HIPAA standards in securing protected health information.
• Enter data accurately and timely.
• Perform all other duties as assigned.

Skills

Customer service

Data entry

HIPAA compliance

Telephone etiquette

Education

High School Diploma or equivalent

Job description

Ozark Center is seeking a Medical Office Support Staff (MOSS) to provide front-line support across all offices. You will greet patients, manage calls, maintain scheduling, and handle payments while ensuring HIPAA compliance.

You’ll support providers and patients with a warm, empathetic approach and contribute to efficient office operations. Role requires a High School Diploma and preference for 1 year of medical office or billing experience.