Patient Services & Scheduling Specialist

Ozark Center; Gateway Drive (MO); On-site; USD 1,929,000 - 2,755,000; Full time

Job summary

Ozark Center is seeking a Medical Office Support Staff (MOSS) to greet and assist individuals across all offices. The role supports overall office efficiency, balancing client and provider needs, with a warm, empathic approach aligned to dual recovery principles.

Responsibilities include phone handling, scheduling, data entry, and HIPAA-compliant information management, while maintaining a courteous and professional demeanor in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience dealing with the public professionally (verbal and written).
• Proficiency with Excel and Word for scheduling and data entry.

Responsibilities

• Receives incoming phone calls, checks voice mail, and distributes phone messages.
• Maintain electronic scheduling calendar for follow up appointments, reschedule as needed.
• Collect payments for services rendered at the time of appointment.
• Enter data accurately and timely.
• Follow HIPAA standards in securing protected health information.
• Perform all other duties as assigned.

Skills

Communication

Public interaction

Education

High School Diploma

Tools

Excel

Word

Job description

Ozark Center is seeking a Medical Office Support Staff (MOSS) to greet and assist individuals across all offices. The role supports overall office efficiency, balancing client and provider needs, with a warm, empathic approach aligned to dual recovery principles.

Responsibilities include phone handling, scheduling, data entry, and HIPAA-compliant information management, while maintaining a courteous and professional demeanor in a fast-paced environment.