Patient Services & Scheduling Specialist

St. Elizabeth; Taylor Mill (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

No Nights, Holidays, or Weekends

Paid Time Off

Medical, Dental, and Vision

403b with Match

Career Growth

Job summary

St. Elizabeth in Taylor Mill, KY is seeking a Patient Service Representative II to manage patient intake, scheduling, and revenue cycle tasks at the front desk.

Responsibilities include collecting demographics, verifying insurance, collecting co-pays, entering data into the EMR, coordinating referrals, and providing friendly customer service.

This non-exempt role offers benefits, no nights or weekends, and opportunities for growth.

Qualifications

• Minimum: High School Diploma/G.E.D.
• 1 year of customer service experience.
• Knowledge of Excel, Word, Outlook and PowerPoint.

Responsibilities

• Schedules patient appointments by phone or in person with provider availability.
• Verifies patient demographics and current insurance information.
• Collects co-pays, self pays and outstanding balances; prepares charges in the system.
• Ensures complete and accurate patient encounters for billing and referrals.
• Provides courteous customer service and supports front desk operations.

Skills

Customer service

Data entry

Phone etiquette

Education

High School Diploma/G.E.D

Medical Office Experience

Tools

EMR system

Excel

Word

Outlook

PowerPoint

Job description

St. Elizabeth in Taylor Mill, KY is seeking a Patient Service Representative II to manage patient intake, scheduling, and revenue cycle tasks at the front desk.

Responsibilities include collecting demographics, verifying insurance, collecting co-pays, entering data into the EMR, coordinating referrals, and providing friendly customer service.

This non-exempt role offers benefits, no nights or weekends, and opportunities for growth.