Patient Services & Scheduling Specialist

BayCare Health System; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match and yearly contribution

Performance appraisals and team award

Community discounts

Job summary

BayCare Health System is seeking a Medical Office Representative - Float Team in Tampa, FL. The role supports a physician office team, greets patients, collects information, and schedules appointments across multiple sites within Pinellas and Pasco counties.

The position requires at least 6 months in healthcare or customer service, a high school diploma, and offers benefits including health, dental, vision, PTO, tuition reimbursement, and 401k matching.

Qualifications

• Must have 6 months of healthcare experience or 6 months of customer service experience.
• High School diploma or equivalent required.
• Ability to greet and sign in patients, schedule appointments, and assist with inquiries.

Responsibilities

• Supports the physician's office health care team.
• Greets and signs in patients.
• Obtains patient information.
• Schedules patient appointments.
• Assists with patient inquiries.
• May arrange for other procedures.
• Laboratory and consultations with referral doctors.
• Collects and posts payments.
• Assists patients with billing questions.
• Ensures completeness of encounter form prior to patient checkout.
• Sorts and distributes mail.
• Copies medical records.

Skills

Customer service

Education

High School or Equivalent

Job description

BayCare Health System is seeking a Medical Office Representative - Float Team in Tampa, FL. The role supports a physician office team, greets patients, collects information, and schedules appointments across multiple sites within Pinellas and Pasco counties.

The position requires at least 6 months in healthcare or customer service, a high school diploma, and offers benefits including health, dental, vision, PTO, tuition reimbursement, and 401k matching.