Medical Office Representative - Pinellas County Float Team

BayCare Health System; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match and yearly contribution

Performance appraisals and team award

Community discounts

Job summary

BayCare Health System is seeking a Medical Office Representative - Float Team in Tampa, FL. The role supports a physician office team, greets patients, collects information, and schedules appointments across multiple sites within Pinellas and Pasco counties.

The position requires at least 6 months in healthcare or customer service, a high school diploma, and offers benefits including health, dental, vision, PTO, tuition reimbursement, and 401k matching.

Qualifications

• Must have 6 months of healthcare experience or 6 months of customer service experience.
• High School diploma or equivalent required.
• Ability to greet and sign in patients, schedule appointments, and assist with inquiries.

Responsibilities

• Supports the physician's office health care team.
• Greets and signs in patients.
• Obtains patient information.
• Schedules patient appointments.
• Assists with patient inquiries.
• May arrange for other procedures.
• Laboratory and consultations with referral doctors.
• Collects and posts payments.
• Assists patients with billing questions.
• Ensures completeness of encounter form prior to patient checkout.
• Sorts and distributes mail.
• Copies medical records.

Skills

Customer service

Education

High School or Equivalent

Job description

BayCare is currently in search of our newest Medical Office Representative - Float Team who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details:

• Status: Full Time (non-exempt)
• Shift: Monday - Friday; 8:00AM - 5:00PM (May Vary)
• Weekend Work: None

Required to travel throughout Pinellas and/or Pasco County.

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For:

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questionsEnsures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required Education:

• High School or Equivalent

Required Experience:

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled