Patient Services Coordinator - Medical Office

Baycare; Palm Harbor (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision benefits

Paid time off

Tuition reimbursement

401k match and yearly contribution

Yearly performance appraisals and team

Community discounts

Job summary

BayCare in Palm Harbor, FL is seeking a Medical Office Representative to deliver outstanding patient service. You will greet patients, collect information, schedule appointments, and support the health care team in a busy outpatient setting.

This full-time, non-exempt role emphasizes billing support and accurate encounter processing while helping patients navigate questions. BayCare offers comprehensive benefits and a community-focused work environment.

Qualifications

• 6 months of healthcare experience or 6 months in customer service.
• High School diploma or equivalent.
• Ability to greet patients and handle inquiries.

Responsibilities

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Skills

Customer service

Healthcare experience

Education

High School diploma or equivalent

Job description

BayCare in Palm Harbor, FL is seeking a Medical Office Representative to deliver outstanding patient service. You will greet patients, collect information, schedule appointments, and support the health care team in a busy outpatient setting.

This full-time, non-exempt role emphasizes billing support and accurate encounter processing while helping patients navigate questions. BayCare offers comprehensive benefits and a community-focused work environment.