Medical Office Rep & Front Desk Specialist

Baycare; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match and annual contribution

Performance bonus

Community discounts

Job summary

BayCare is seeking a Medical Office Rep to provide outstanding service in Tampa. You will greet patients, collect information, and schedule appointments while supporting billing inquiries and payment processing.

Ideal candidates have a high school diploma and at least 6 months of healthcare or customer service experience, with a focus on accuracy and compassionate care in a fast-paced setting.

Qualifications

• High School diploma or equivalent.
• At least 6 months in healthcare or customer service.

Responsibilities

• Greet and sign in patients.
• Obtain patient information.
• Schedule patient appointments.
• Assist with patient inquiries and other procedures.
• Coordinate laboratory and referrals.
• Collect and post payments.
• Assist with billing questions.
• Ensure encounter forms are complete before checkout.
• Sort mail and copy medical records.

Skills

Customer service

Healthcare experience

Scheduling appointments

Cash handling

Billing inquiries

Education

High School diploma or equivalent

Job description

BayCare is seeking a Medical Office Rep to provide outstanding service in Tampa. You will greet patients, collect information, and schedule appointments while supporting billing inquiries and payment processing.

Ideal candidates have a high school diploma and at least 6 months of healthcare or customer service experience, with a focus on accuracy and compassionate care in a fast-paced setting.