Patient Services Coordinator - Medical Office

BayCare Health System; Hyde Park (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health

Dental

Vision

Paid time off

Tuition reimbursement

401k match

Yearly performance appraisals and team

Community discounts

Job summary

BayCare Health System is seeking a Medical Office Representative to join our Hyde Park, Tampa location. You will support a physician office team, greet patients, collect patient information, and schedule appointments in a fast-paced outpatient setting.

The role requires basic high school education and at least 6 months of healthcare or customer service experience. A positive customer service mindset and attention to detail are essential.

Qualifications

• 6 months of healthcare experience or 6 months of customer service.

Responsibilities

• Greets and signs in patients.
• Obtains patient information.
• Schedules patient appointments.
• Assists with patient inquiries.
• May arrange for other procedures.
• Laboratory and referrals communications.
• Collects and posts payments.
• Assists patients with billing questions.
• Ensures completeness of encounter form before checkout.
• Sorts and distributes mail.
• Copies medical records.

Skills

Customer service

Healthcare experience

Scheduling

Billing questions

Education

High School or equivalent

Job description

BayCare Health System is seeking a Medical Office Representative to join our Hyde Park, Tampa location. You will support a physician office team, greet patients, collect patient information, and schedule appointments in a fast-paced outpatient setting.

The role requires basic high school education and at least 6 months of healthcare or customer service experience. A positive customer service mindset and attention to detail are essential.