Patient Services & Scheduling Specialist

UF Health; St. Augustine South (FL); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

UF Health is seeking a Customer Service Representative to schedule patient appointments and manage the clinical medical records system. The role serves as a liaison between patients and hospital staff, ensuring accurate information exchange and timely communication.

Responsibilities include coordinating appointments, updating records, and supporting front-desk operations while delivering courteous, professional service to patients of all ages.

Formación

• High school diploma or GED is required.
• Basic knowledge of medical terminology is preferred.
• 1–2 years of customer service experience.

Responsabilidades

• Schedule patient appointments and manage the clinical medical records system.
• Serve as a liaison between patients and hospital staff.
• Support front-desk operations and patient communication.

Conocimientos

Communication

Calm under pressure

Medical terminology

Educación

High school diploma

Medical terminology course (preferred)

Descripción del empleo

UF Health is seeking a Customer Service Representative to schedule patient appointments and manage the clinical medical records system. The role serves as a liaison between patients and hospital staff, ensuring accurate information exchange and timely communication.

Responsibilities include coordinating appointments, updating records, and supporting front-desk operations while delivering courteous, professional service to patients of all ages.