Patient Services & Scheduling Specialist

UF Health; Saint Augustine (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

UF Health is seeking a Customer Service Representative to schedule patient appointments and manage the clinical medical records system. You will act as a liaison between patients and hospital staff, ensuring smooth communication and coordination of care.

Required education is a high school diploma or GED, with 1–2 years of customer service experience. Completion of a medical terminology course is preferred to enhance efficiency in a healthcare setting.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer service experience.
• Healthcare setting experience preferred.
• Basic knowledge of medical terminology.

Responsibilities

• Schedule patient appointments.
• Manage the clinical medical records system.
• Serve as a liaison between patients and hospital staff.

Skills

Verbal communication

Written communication

Stress management

Medical terminology

Education

High school diploma or GED

Job description

UF Health is seeking a Customer Service Representative to schedule patient appointments and manage the clinical medical records system. You will act as a liaison between patients and hospital staff, ensuring smooth communication and coordination of care.

Required education is a high school diploma or GED, with 1–2 years of customer service experience. Completion of a medical terminology course is preferred to enhance efficiency in a healthcare setting.