Patient Services & Scheduling Specialist

University of Washington; Seattle (WA); Hybrid; USD 33,000 - 49,000; Full time

Job summary

University of Washington Medical Center - Northwest is hiring a Patient Services Specialist 2 for the Meridian Pavilion. The role supports communications, appointment scheduling and patient data gathering to ensure smooth clinic operations.

The position is full-time, with a 40-hour work week on day shifts, Monday through Friday, and occasional telework. It offers opportunities for professional growth within UW Medicine.

Qualifications

• High school graduation or equivalent.
• 1 year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience.

Responsibilities

• Provide staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Schedule provider and ancillary service appointments.
• Obtain patient demographic, financial, and clinical information.
• Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.

Skills

Phone triage

Scheduling

Patient data collection

Team collaboration

Customer service

Education

High school diploma or equivalent

Job description

University of Washington Medical Center - Northwest is hiring a Patient Services Specialist 2 for the Meridian Pavilion. The role supports communications, appointment scheduling and patient data gathering to ensure smooth clinic operations.

The position is full-time, with a 40-hour work week on day shifts, Monday through Friday, and occasional telework. It offers opportunities for professional growth within UW Medicine.