Patient Access & Scheduling Specialist

University of Washington Medical Center; Seattle (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

University of Washington Medical Center is seeking a Patient Services Specialist 2 for UW Medicine Primary Care in Kirkland. The role focuses on efficient communications for staff and patients, scheduling, and collecting demographic, financial, and clinical information to ensure excellent care delivery.

The position is full-time with a day shift and midweek weekend hours, offering teamwork within a values-driven clinic network and opportunities for career growth within UW Medicine’s care system.

Qualifications

• High school diploma or equivalent.
• At least 1 year of healthcare, administrative, or customer service experience.
• Equivalent combination of education and experience considered.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Phone triage

Scheduling

Data collection

Education

High school diploma or equivalent

Job description

University of Washington Medical Center is seeking a Patient Services Specialist 2 for UW Medicine Primary Care in Kirkland. The role focuses on efficient communications for staff and patients, scheduling, and collecting demographic, financial, and clinical information to ensure excellent care delivery.

The position is full-time with a day shift and midweek weekend hours, offering teamwork within a values-driven clinic network and opportunities for career growth within UW Medicine’s care system.