Patient Services & Scheduling Specialist

CommuniCare Health Centers (Texas); San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommuniCare Health Centers (Texas) seeks an Admin member to handle telephone inquiries, schedule appointments, and assist with referrals. The role includes verifying insurance, obtaining authorizations when needed, and entering data into the NextGen EPM system.

Strong customer service and basic computer skills are essential. Responsibilities include maintaining schedules, ensuring accurate patient demographics, and supporting clinic operations while adhering to professional and legal standards.

Qualifications

• High School graduate or GED is required.
• Medical background experience is preferred.
• Minimum of one year in customer service is required.
• Basic computer skills with data entry ability.

Responsibilities

• Answers telephone and provides courteous service.
• Schedules patient appointments using provider templates and updates demographics.
• Assists with referrals, insurance verification, and authorizations as needed.
• Enters referrals and communications in the Electronic Medical Record system.
• Maintains appointment system to meet professional, administrative, and legal requirements.

Skills

Customer service

Data entry

Telephone etiquette

Typing speed

Education

High School/GED in General Business

Tools

NextGen EPM

Job description

CommuniCare Health Centers (Texas) seeks an Admin member to handle telephone inquiries, schedule appointments, and assist with referrals. The role includes verifying insurance, obtaining authorizations when needed, and entering data into the NextGen EPM system.

Strong customer service and basic computer skills are essential. Responsibilities include maintaining schedules, ensuring accurate patient demographics, and supporting clinic operations while adhering to professional and legal standards.