Patient Services Specialist — Scheduling & Care Support

CommuniCare Health Center Careers; Georgia; On-site; USD 34,000 - 52,000; Full time

Job summary

CommuniCare Health Center Careers is seeking an Administrative role in Georgia. The position involves answering calls, scheduling appointments, assisting with referrals, and verifying insurance information within our EMR system.

Ideal candidates have a high school diploma, at least one year of customer service experience, and basic data entry skills. The job requires strong telephone etiquette and the ability to handle multiple tasks in a healthcare setting.

Qualifications

• High School graduate or equivalent required.
• Minimum of one year of experience in customer service.
• Basic computer skills with proficiency in data entry and keyboarding.

Responsibilities

• Answers telephone and provides courteous service.
• Schedules patient appointments per provider templates and updates demographics.
• Assists with referrals and insurance verifications; documents in EMR.
• Directs calls to appropriate clinic or department and supports service excellence.
• Performs other related duties as assigned.

Skills

Customer service

Data entry

Phone etiquette

Scheduling

Computer skills

Education

High School Diploma or GED

General Business education

Tools

NextGen EPM

Job description

CommuniCare Health Center Careers is seeking an Administrative role in Georgia. The position involves answering calls, scheduling appointments, assisting with referrals, and verifying insurance information within our EMR system.

Ideal candidates have a high school diploma, at least one year of customer service experience, and basic data entry skills. The job requires strong telephone etiquette and the ability to handle multiple tasks in a healthcare setting.