Patient Services & Billing Coordinator

CommuniCare; San Antonio, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

CommuniCare in San Antonio, TX is seeking a friendly Front Desk Administrator to welcome patients, register new arrivals, verify demographics, and enter data into the electronic practice management system. You will monitor schedules, assist with insurance verification, collect balances, and support billing tasks while maintaining confidentiality and providing excellent customer service.

Candidates should have at least a High School diploma and one year of front office experience; medical or

Qualifications

• High School graduate or equivalent required.
• Minimum one year experience in front office duties.
• Medical Assistant or Dental Assistant training preferred.
• Demonstrates good verbal and written communications, with good interpersonal and organizational skills.
• Experience with insurance verification and referrals preferred.
• Possesses computer skills with proficiency in data entry and keyboarding skills.

Responsibilities

• Performs new patient registration, updates patient information, data entry of demographics, and any other required information. Verifies and activates appropriate patient insurance plan on electronic practice management system.
• Manages member account balances to include cash collection, old balances, and same-day service balances; monitors schedules and ensures providers' schedules are filled.
• Refers patients for screening to determine eligibility for special funding and refers patients with high account balances for consultation; oversees waiting area operations.
• Prepares for next day clinic session, including printing appointment lists, confirming appointments, updating income proofs, and pre-registering patients.
• Performs end-of-day reconciliation; ensures cash/credit card payments reconcile with reports; secures cash deposits.
• Provides exceptional internal and external customer service and supports other departments as needed.

Skills

Communication

Data entry

Attention to detail

Multitasking

Education

High School diploma

Tools

MS Office

Practice management

Job description

CommuniCare in San Antonio, TX is seeking a friendly Front Desk Administrator to welcome patients, register new arrivals, verify demographics, and enter data into the electronic practice management system. You will monitor schedules, assist with insurance verification, collect balances, and support billing tasks while maintaining confidentiality and providing excellent customer service.

Candidates should have at least a High School diploma and one year of front office experience; medical or