Patient Services & Scheduling Specialist

Reading Hospital; Reading (Berks County); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

BLS Certification - Based on dept? (in

Reading Hospital environment

Job summary

Reading Hospital is seeking a Patient Services Representative to handle patient registration, scheduling, and clerical support. Responsibilities include verifying insurance, processing preauthorizations, collecting copays, and scanning documents into the EMR.

The role requires friendly interaction with patients, families, and staff to ensure smooth operations. Typical duties also involve handling various administrative tasks with accuracy and timeliness, contributing to the efficiency of the

Qualifications

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma or GED or relevant experience may be considered in lieu of education.
• BLS Certification - Based on department.

Responsibilities

• Patient registration, scheduling, and clerical support.
• Verify insurance information and process preauthorizations.
• Collect copays and balance payments and scan documents into EMR.
• Maintain friendly, courteous contact with patients, families, and staff.

Skills

Computer skills

Customer service

Detail oriented

Communications skills

Interpersonal skills

Clerical skills

Medical terminology

Microsoft Office

Telephone skills

Multitasking

Organizational skills

Education

High School Diploma

GED

BLS Certification

Tools

Microsoft Office

Job description

Reading Hospital is seeking a Patient Services Representative to handle patient registration, scheduling, and clerical support. Responsibilities include verifying insurance, processing preauthorizations, collecting copays, and scanning documents into the EMR.

The role requires friendly interaction with patients, families, and staff to ensure smooth operations. Typical duties also involve handling various administrative tasks with accuracy and timeliness, contributing to the efficiency of the