Patient Services & Scheduling Specialist

Provider Careers at Bronson Medical Group; Portage, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Bronson Gastroenterology – Portage is seeking a Practice Support Assistant to perform front-desk duties, scheduling, and medical records support. This full-time role requires a high school diploma or GED and 3–6 months of related experience, with preferred background in medical insurance and practice management systems.

The position emphasizes accurate data entry, professional communication, confidentiality, and teamwork within a busy clinical office.

Qualifications

• Requires high school diploma or GED and 3–6 months related experience.
• Preference for prior medical insurance experience.
• Proficient keyboarding and computer skills; accurate filing.
• Strong communication and customer service skills; able to perform light clerical duties.

Responsibilities

• Register patients and confirm demographic and insurance information.
• Collect co-payments and enter charges into the practice management system.
• Schedule appointments, tests, and referrals per provider preferences.
• Answer phones, route calls, and relay information per service standards.
• Maintain patient records and ensure confidentiality of data.

Skills

Customer service

Communication

Mathematics

Organization

Confidentiality

Teamwork

Multitasking

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Gastroenterology – Portage is seeking a Practice Support Assistant to perform front-desk duties, scheduling, and medical records support. This full-time role requires a high school diploma or GED and 3–6 months of related experience, with preferred background in medical insurance and practice management systems.

The position emphasizes accurate data entry, professional communication, confidentiality, and teamwork within a busy clinical office.