Clinic Receptionist & Practice Support Specialist

bronsonhg; South Haven (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Family Medicine in South Haven is seeking a Practice Support Assistant (Clinic Receptionist) for a 40-hour workweek. The role handles phone calls, patient greeting, scheduling, check-in, and basic file management, with emphasis on accuracy and patient confidentiality.

The ideal candidate has a high school diploma or GED (3–6 months related experience preferred) and strong computer and customer service skills; knowledge of MISYS/Tiger is a plus.

Qualifications

• High school diploma or GED; 3–6 months related experience preferred.
• Proficient in keyboarding, basic math, and customer service.
• Experience with hospital-based practice management systems preferred.
• Ability to organize, file, and prioritize tasks; strong communication skills.

Responsibilities

• Answer phones and greet patients with courtesy and professionalism.
• Schedule patient appointments and assist with check-in/check-out.
• Enter charges and collect co-payments using MISYS/Tiger or similar PM systems.
• Maintain patient records and ensure confidentiality per regulations.
• Prepare and file patient paperwork; assist with basic clerical duties.
• Support physicians and clinic staff to ensure smooth daily operations.

Skills

Customer service

Computer skills

Multitasking

Medical office software

Education

High school diploma or GED

Tools

MISYS/Tiger

Medisoft

Job description

Bronson Family Medicine in South Haven is seeking a Practice Support Assistant (Clinic Receptionist) for a 40-hour workweek. The role handles phone calls, patient greeting, scheduling, check-in, and basic file management, with emphasis on accuracy and patient confidentiality.

The ideal candidate has a high school diploma or GED (3–6 months related experience preferred) and strong computer and customer service skills; knowledge of MISYS/Tiger is a plus.