Patient Services Coordinator – Medical Office

Provider Careers at Bronson Medical Group; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

Bronson Gastroenterology – Portage is seeking a Practice Support Assistant to provide front desk and clerical support, answer phones, greet patients, schedule appointments, and help maintain patient records.

The position requires a high school diploma or GED and 3–6 months of related experience. Experience with medical insurance and hospital-based practice management systems is preferred; strong keyboarding, filing, confidentiality, and customer service skills are essential.

Qualifications

• High school diploma or GED required.
• 3–6 months of related experience preferred.
• Experience with medical billing/insurance systems is preferred.
• Strong keyboarding, filing, and customer service skills required.

Responsibilities

• Register patients and verify demographic and insurance information.
• Schedule and coordinate patient appointments and referrals.
• Answer phones and route calls; provide information per service standards.
• Enter charges and payments into the practice management system.
• Maintain patient records and ensure confidentiality of information.
• Prepare and proofread standard correspondence and reports.

Skills

Keyboarding

Customer service

Professional communication

Data entry

Organizational skills

Confidentiality

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Gastroenterology – Portage is seeking a Practice Support Assistant to provide front desk and clerical support, answer phones, greet patients, schedule appointments, and help maintain patient records.

The position requires a high school diploma or GED and 3–6 months of related experience. Experience with medical insurance and hospital-based practice management systems is preferred; strong keyboarding, filing, confidentiality, and customer service skills are essential.