Patient Services Assistant - Front Desk & Scheduling

Provider Careers at Bronson Medical Group; Orchard Park (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

Bronson Colon And Rectal Surgery is seeking a Practice Support Assistant for the Battle Creek location. The role handles patient check-in, scheduling, and basic clerical duties in a fast-paced clinic setting.

The ideal candidate will have strong customer service skills, accuracy with data entry, and familiarity with hospital systems to verify insurance and process charges. This full-time position requires a high school diploma and reliable teamwork.

Qualifications

• High school diploma or GED required; 3–6 months related experience preferred.
• Proficient keyboarding and computer skills; able to file accurately and communicate effectively.
• Experience with medical insurance verification and hospital-based practice management systems preferred.

Responsibilities

• Registers patients and confirms demographic and insurance information.
• Determines co-pays and collects amounts due; enters charges in MISYS/Tiger system.
• Schedules appointments, answers phones, and maintains patient records with confidentiality.

Skills

Customer service

Keyboarding

Phone skills

Office coordination

Education

High School Diploma or GED

Tools

MISYS

Tiger

Job description

Bronson Colon And Rectal Surgery is seeking a Practice Support Assistant for the Battle Creek location. The role handles patient check-in, scheduling, and basic clerical duties in a fast-paced clinic setting.

The ideal candidate will have strong customer service skills, accuracy with data entry, and familiarity with hospital systems to verify insurance and process charges. This full-time position requires a high school diploma and reliable teamwork.