Patient Services & Scheduling Specialist

United Medical Associates PC; New York (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

United Health Services (UHS) is seeking a Patient Contact Center Representative (PCCR) to serve as the customer service liaison for our practices. The role emphasizes courteous communication and a seamless patient experience while adhering to registration, scheduling, insurance verification and billing policies.

The PCCR will be based in the Chenango Memorial Hospital system with a day shift and a 40-hour work week, offering competitive hourly compensation and opportunities for growth within a

Qualifications

• Minimum required: High School Diploma or equivalent.
• Preferred: Previous medical, administrative, call center and customer service experience
• Proficient PC skills
• Knowledge of Medical Terminology

Responsibilities

• Act as customer service liaison for patients across practices.
• Provide courteous, respectful communication to ensure a seamless patient experience.
• Follow UHS policies regarding registration, scheduling, insurance verification and billing.

Skills

PC skills

Medical terminology

Education

High School Diploma or equivalent

Job description

United Health Services (UHS) is seeking a Patient Contact Center Representative (PCCR) to serve as the customer service liaison for our practices. The role emphasizes courteous communication and a seamless patient experience while adhering to registration, scheduling, insurance verification and billing policies.

The PCCR will be based in the Chenango Memorial Hospital system with a day shift and a 40-hour work week, offering competitive hourly compensation and opportunities for growth within a